OrTran: The Details are in the Data
When Mark Towster joined OrTran 18 months ago, his goal was to help the Kansas-City based trucking company become more productive and profitable. As a career-long financial executive, his experience told him numbers—the company's own data, to be specific—would lead to opportunities for improvement. What he didn't know was that OrTran was about to implement changes that would not only improve the company's financial performance, but also the productivity, satisfaction, and retention of employees.
How often are the shop associates asking this question?
Do you have a system that allows shop associates to identify repairs that were most likely caused by a forklift operator or another employee of the shipper? Negotiating with shippers to recover these repair costs may prove challenging. Your company will most likely feel the pressure of trying to balance customer relations with maintenance cost management. In the shop, we simply need to ensure that we keep the trailers serviceable, and provide our operations and customer service counterparts with the opportunity to collect from shippers when appropriate or when they choose to do so.
We use this as a rule of thumb for making decisions about shop and parts layout and positioning.
We all understand the need to increase the productivity of our shop employees. At times though, it’s difficult to calculate or understand the potential opportunity to improve productivity or reduce labor costs based on what might appear to be minor tweaks on the shop floor. Decisions on whether to stock parts on the shop floor, where to place shop tooling, etc. should be made based on a general understanding that each time a mechanic takes a step it costs the company $0.25.
Master Fleet's tradition of selling soup to help the community resulted in a $1,600 donation to Hand of Hope.
Thank you TMW Systems!
Forgive us if we're smiling a little more than usual these days. Master Fleet is extremely proud to have been named an "Innovator of the Year" by TMW Systems at the in.sight Users Conference. What we're doing at Master Fleet is innovative and we're happy to share what we know about "Making Fleet Maintenance a Competitive Advantage." Give us a call!
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